Mercedes Benz / Mercedes-Benz recall: Air bags
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What could happen
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Vehicles covered
- Mercedes Benz C300 2009
- Mercedes Benz C350 2009
- Mercedes Benz C63 Amg 2009
- Mercedes Benz Sls 2013
- Mercedes-Benz Amg C63 2010, 2013
- Mercedes-Benz C250 2013
- Mercedes-Benz C300 2010, 2013
- Mercedes-Benz C350 2013
- Mercedes-Benz E350 2010, 2013
- Mercedes-Benz E550 2010, 2013
- Mercedes-Benz Glk250 2013
- Mercedes-Benz Glk350 2010, 2013
Facts
- NHTSA recall number
- 18V043000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC.
- Reported to NHTSA
- Jan 10, 2018
- Owners notified
- Oct 31, 2018
- Vehicles or items affected
- 132,167
- Started by
- NHTSA investigation
- Built
- Feb 3, 2012 to Jun 22, 2013
- Part
- Air bags › Frontal › Passenger side › Inflator module
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes-Benz / Mercedes-Maybach recall: Structure Dec 15, 2023
- Mercedes-Benz recall: Fuel system, gasoline Dec 13, 2021
- Mercedes-Benz recall: Structure Mar 19, 2021
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 5, 2021
- Mercedes-Benz recall: Air bags May 22, 2020
- Mercedes Benz / Mercedes-Benz recall: Communication Nov 1, 2019
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.