Mercedes-Benz / Mercedes-Maybach recall: Structure
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What could happen
A detached roof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Vehicles covered
- Mercedes-Benz Amg C43 2017–2020
- Mercedes-Benz Amg C63 2015–2020
- Mercedes-Benz Amg Cla45 2014–2018
- Mercedes-Benz Amg Gla45 2015
- Mercedes-Benz Amg Glc43 2017–2019
- Mercedes-Benz Amg Glc63 2019
- Mercedes-Benz Amg Gle43 2017–2019
- Mercedes-Benz Amg Gle63 2017–2019
- Mercedes-Benz Amg S63 2014–2016
- Mercedes-Benz Amg S65 2015
- Mercedes-Benz C 300 2017–2020
- Mercedes-Benz C 350 E 2018
- Mercedes-Benz C300 2015–2016
- Mercedes-Benz C350E 2016–2017
- Mercedes-Benz C400 2015
- Mercedes-Benz C450 2016
- Mercedes-Benz Cla 250 2018–2019
- Mercedes-Benz Cla250 2014–2017
- Mercedes-Benz Gla 250 2015–2019
- Mercedes-Benz Glc 300 2018–2020
- Mercedes-Benz Glc 350 E 2018
- Mercedes-Benz Glc300 2016–2017
- Mercedes-Benz Glc350E 2019
- Mercedes-Benz Gle450 2016
- Mercedes-Benz Redundant S550E 2015
- Mercedes-Benz S550 2014–2017
- Mercedes-Benz S550E 2015
- Mercedes-Benz S600 2015–2016
- Mercedes-Maybach S 560 4Matic 2018–2020
Facts
- NHTSA recall number
- 23V854000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC
- Reported to NHTSA
- Dec 15, 2023
- Owners notified
- Mar 22, 2024
- Vehicles or items affected
- 2,976
- Started by
- NHTSA investigation
- Built
- –
- Part
- Structure › Body › Roof and pillars
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 5, 2021
- Mercedes Benz / Mercedes-Benz recall: Communication Nov 1, 2019
- Mercedes-Benz / Mercedes-Maybach recall: Latches/locks/linkages Dec 18, 2017
- Mercedes-Benz / Mercedes-Maybach recall: Steering Nov 14, 2017
- Mercedes-Benz recall: Hybrid propulsion system Nov 24, 2015
- Mercedes-Benz recall: Fuel system, gasoline Oct 13, 2015
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.