Mercedes-Benz recall: Structure

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

What could happen

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

The fix

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles covered

• Mercedes-Benz Amg C43 2017–2020
• Mercedes-Benz Amg C63 2015–2019
• Mercedes-Benz Amg Cla45 2014–2018
• Mercedes-Benz Amg Gla45 2015–2016
• Mercedes-Benz Amg Glc43 2017–2019
• Mercedes-Benz Amg Glc63 2018
• Mercedes-Benz Amg Gle43 2017–2019
• Mercedes-Benz Amg Gle63 2016–2019
• Mercedes-Benz Amg S63 2014–2020
• Mercedes-Benz Amg S65 2015
• Mercedes-Benz C 300 2017–2020
• Mercedes-Benz C 350 E 2018
• Mercedes-Benz C300 2015–2016
• Mercedes-Benz C350E 2016–2017
• Mercedes-Benz C400 2015
• Mercedes-Benz C450 2016
• Mercedes-Benz Cla 250 2018–2019
• Mercedes-Benz Cla250 2014–2017
• Mercedes-Benz Gla 250 2015–2020
• Mercedes-Benz Glc 300 2018–2020
• Mercedes-Benz Glc300 2016–2017
• Mercedes-Benz Glc350E 2019
• Mercedes-Benz Gle450 2016
• Mercedes-Benz S 450 2018–2020
• Mercedes-Benz S550 2014–2017
• Mercedes-Benz S560 2018–2019
• Mercedes-Benz S600 2015–2016

Facts

NHTSA recall number

21V197000

Type

Vehicle

Filed by

Mercedes-Benz USA, LLC

Reported to NHTSA

Mar 19, 2021

Owners notified

Sep 3, 2021

Vehicles or items affected

15,096

Started by

NHTSA investigation

Built

–

Part

Structure › Body › Roof and pillars

Maker's own recall number

2021070010

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other recalls for the same vehicles

• Mercedes-Benz recall: Latches/locks/linkages Jul 24, 2026
• Mercedes-Benz / Mercedes-Maybach recall: Electrical system May 1, 2026
• Mercedes-Benz / Mercedes-Maybach recall: Electrical system May 12, 2025
• Mercedes-Benz recall: Seat belts May 2, 2025
• Mercedes-Benz recall: Electrical system Jun 14, 2024
• Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 16, 2024

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.