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Sony patents system that adjusts digital content based on live user feedback

Patent drawing
Patent drawing from the official filing.

Sony describes a method for automatically adjusting digital content, or 'rich engagement resources,' sent to users. The system collects feedback on how people interact with this content and uses it to update a database of user preferences and current context. It then identifies new users who match specific interests and sends them tailored content based on real-time conditions.

Why it mattersThis filing outlines a technical approach for personalizing digital experiences, which is a common goal for companies trying to keep users engaged with their platforms.

In the filing’s own words

A computer-implemented method for adaptively tailoring rich engagement resources is described. The method includes collecting engagement feedback on one or more rich engagement resources transmitted to one or more target users; processing the engagement feedback to generate feedback data; updating a knowledge graph based on the feedback data, wherein the knowledge graph is a dynamic representation of relationships between one or more of: users, rich engagement resources, locations, or contextual factors; refining user feature vectors stored in a user feature vector database based on the feedback data and the updated knowledge graph; identifying one or more new target users whose user feature vectors, based on the refinement, match a target tag; determining an external real-time context relevant to the target tag; and selecting one or more rich engagement resources based on the user feature vectors of the one or more new target users and the external real-time context.

What exactly they claim (claim 1)

1. A computer-implemented method for adaptively tailoring rich engagement resources, the method comprising: collecting engagement feedback on one or more rich engagement resources; processing the engagement feedback to generate feedback data; updating a knowledge graph based on the feedback data, wherein the knowledge graph is a dynamic representation of relationships between one or more of users, rich engagement resources, locations, or contextual factors; refining user feature vectors stored in a user feature vector database based on the feedback data and the updated knowledge graph; determining one or more target users based on the refined user feature vectors and a target tag; selecting one or more rich engagement resources based on the user feature vectors of the one or more target users and the external real-time context; and transmitting the one or more selected rich engagement resources to one or more user devices of the one or more target users in the external real-time context.

Facts

Company
Sony (Sony Interactive Entertainment LLC)
Official title
ADAPTIVE TAILORING OF RICH ENGAGEMENT RESOURCES VIA REAL-TIME FEEDBACK INTEGRATION
Publication number
US20260320419A1
Application number
19178434
Filed
Apr 14, 2025
Published
Oct 15, 2026
Inventors
3
Claims
20

Classified under

G06N 5/022 Physics & computingG06F 16/2237 Physics & computing

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Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.