Freightliner / Mercedes-Benz recall: Electrical system
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
What could happen
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Vehicles covered
- Freightliner Sprinter 1500 2019–2021
- Freightliner Sprinter 2500 2019–2021
- Freightliner Sprinter 3500 2019–2021
- Freightliner Sprinter 4500 2019–2021
- Mercedes-Benz Sprinter 1500 2019–2022
- Mercedes-Benz Sprinter 2500 2019–2022
- Mercedes-Benz Sprinter 3500 2019–2022
- Mercedes-Benz Sprinter 4500 2019–2022
Facts
- NHTSA recall number
- 23V204000
- Type
- Vehicle
- Filed by
- Daimler Vans USA, LLC
- Reported to NHTSA
- Mar 24, 2023
- Owners notified
- May 5, 2023
- Vehicles or items affected
- 6,857
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Instrument cluster/panel
- Maker's own recall number
- VS3KOMBAUS
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Freightliner / Mercedes-Benz recall: Structure Dec 21, 2023
- Freightliner / Mercedes-Benz recall: Structure Dec 21, 2023
- Freightliner / Mercedes-Benz recall: Structure Dec 21, 2023
- Freightliner / Mercedes-Benz recall: Structure Dec 1, 2023
- Freightliner / Mercedes-Benz recall: Power train Oct 21, 2022
- Freightliner / Mercedes-Benz recall: Communication May 20, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.