Freightliner / Mercedes-Benz recall: Structure
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What could happen
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
The fix
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Vehicles covered
- Freightliner Sprinter 1500 2021
- Freightliner Sprinter 2500 2021
- Freightliner Sprinter 3500 2021
- Freightliner Sprinter 4500 2021
- Mercedes-Benz Sprinter 1500 2021–2023
- Mercedes-Benz Sprinter 2500 2021–2023
- Mercedes-Benz Sprinter 3500 2021–2023
- Mercedes-Benz Sprinter 4500 2021–2023
Facts
- NHTSA recall number
- 23V806000
- Type
- Vehicle
- Filed by
- Daimler Vans USA, LLC
- Reported to NHTSA
- Dec 1, 2023
- Owners notified
- Nov 4, 2024
- Vehicles or items affected
- 131
- Started by
- The manufacturer
- Built
- –
- Part
- Structure › Body
- Maker's own recall number
- VS3LACKHA
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Parking brake Feb 28, 2025
- Mercedes-Benz recall: Electrical system Dec 13, 2024
- Mercedes-Benz recall: Suspension Jul 9, 2024
- Mercedes-Benz recall: Electrical system Mar 24, 2024
- Mercedes-Benz recall: Electrical system Mar 1, 2024
- Freightliner / Mercedes-Benz recall: Structure Dec 21, 2023
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.