/Car Recall Finder
VehicleNov 29, 2021227 affected

Mercedes-Benz recall: Electrical system

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

What could happen

Driver distraction can increase the risk of a crash.

The fix

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles covered

Facts

NHTSA recall number
21V931000
Type
Vehicle
Filed by
Mercedes-Benz USA, LLC
Reported to NHTSA
Nov 29, 2021
Owners notified
Jan 25, 2022
Vehicles or items affected
227
Started by
The manufacturer
Built
–
Part
Electrical system › Software
Maker's own recall number
2022010003

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.