/Car Recall Finder
VehicleMay 28, 202414,912 affected

Mercedes-Benz / Mercedes-Maybach recall: Electrical system

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

What could happen

A sudden loss of drive power increases the risk of a crash.

The fix

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Vehicles covered

Facts

NHTSA recall number
24V372000
Type
Vehicle
Filed by
Mercedes-Benz USA, LLC
Reported to NHTSA
May 28, 2024
Owners notified
Jul 5, 2024
Vehicles or items affected
14,912
Started by
The manufacturer
Built
Feb 1, 2023 to May 11, 2024
Part
Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software
Maker's own recall number
2024060002

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.