/Car Recall Finder
VehicleMay 2, 20233,828 affected

Mercedes-Benz recall: Electrical system

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

What could happen

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

The fix

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Vehicles covered

Facts

NHTSA recall number
23V309000
Type
Vehicle
Filed by
Mercedes-Benz USA, LLC
Reported to NHTSA
May 2, 2023
Owners notified
Aug 18, 2023
Vehicles or items affected
3,828
Started by
The manufacturer
Built
–
Part
Electrical system › Propulsion system › Traction battery thermal › Management › Software
Maker's own recall number
2023070013
Safety standard
FMVSS 305

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.