/Car Recall Finder
VehicleApr 21, 20173 affected

Freightliner / Mercedes-Benz recall: Electrical system

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

What could happen

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

The fix

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Vehicles covered

Facts

NHTSA recall number
17V272000
Type
Vehicle
Filed by
Daimler Vans USA, LLC
Reported to NHTSA
Apr 21, 2017
Owners notified
Sep 1, 2017
Vehicles or items affected
3
Started by
The manufacturer
Built
Sep 21, 2012 to Mar 24, 2014
Part
Electrical system › Software

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.