Mercedes-Benz recall: Communication
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
What could happen
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
The fix
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
- Mercedes-Benz Eqs 450 2022
- Mercedes-Benz Eqs 580 2022
Facts
- NHTSA recall number
- 22V190000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC
- Reported to NHTSA
- Mar 25, 2022
- Owners notified
- Apr 1, 2022
- Vehicles or items affected
- 8
- Started by
- The manufacturer
- Built
- –
- Part
- Communication › Auto crash notification; Electrical system › Software
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Seat belts Jun 30, 2023
- Mercedes-Benz recall: Electrical system Jun 5, 2023
- Mercedes-Benz / Mercedes-Maybach recall: Electronic stability control (esc) May 19, 2023
- Mercedes-Benz recall: Electrical system May 2, 2023
- Mercedes-Benz / Mercedes-Maybach recall: Back over prevention Jul 11, 2022
- Mercedes-Benz recall: Structure Jul 1, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.