Mercedes-Benz recall: Seats
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
What could happen
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Vehicles covered
- Mercedes-Benz Metris 2019
Facts
- NHTSA recall number
- 19V666000
- Type
- Vehicle
- Filed by
- Daimler Vans USA, LLC
- Reported to NHTSA
- Sep 18, 2019
- Owners notified
- Apr 20, 2020
- Vehicles or items affected
- 29
- Started by
- The manufacturer
- Built
- Jan 31, 2019 to May 1, 2019
- Part
- Seats › Front assembly › Head restraint
- Maker's own recall number
- VS2KOPFSTU
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Air bags Feb 6, 2026
- Mercedes-Benz recall: Equipment Jul 11, 2025
- Mercedes-Benz recall: Fuel system, gasoline Dec 21, 2023
- Freightliner / Mercedes-Benz recall: Fuel system, gasoline Jun 26, 2023
- Mercedes-Benz recall: Tires Jul 7, 2022
- Freightliner / Mercedes-Benz recall: Communication May 20, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.