Mci recall: Visibility
What is wrong
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
What could happen
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
Vehicles covered
- Mci D4505 2019
- Mci J3500 2019
- Mci J4500 2018–2019
Facts
- NHTSA recall number
- 19V344000
- Type
- Vehicle
- Filed by
- Motor Coach Industries
- Reported to NHTSA
- May 3, 2019
- Owners notified
- Jun 20, 2019
- Vehicles or items affected
- 75
- Started by
- The manufacturer
- Built
- Jun 27, 2018 to Dec 22, 2018
- Part
- Visibility › Sun/moon roof assembly
- Maker's own recall number
- SB 471
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mci recall: Structure Dec 10, 2025
- Mci recall: Equipment Jul 8, 2025
- Mci recall: Equipment Apr 5, 2023
- Mci recall: Fuel system, diesel Dec 15, 2021
- Mci recall: Electrical system Sep 24, 2021
- Mci recall: Equipment adaptive/mobility Sep 23, 2021
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.