Mci recall: Equipment
What is wrong
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Vehicles covered
- Mci D4520 2025
- Mci D45Crt 2025
- Mci D45Crtle 2025
- Mci J3500 2025
- Mci J4500 2025–2026
Facts
- NHTSA recall number
- 25V457000
- Type
- Vehicle
- Filed by
- Motor Coach Industries
- Reported to NHTSA
- Jul 8, 2025
- Owners notified
- Aug 6, 2025
- Vehicles or items affected
- 321
- Started by
- The manufacturer
- Built
- Dec 20, 2024 to Dec 20, 2024
- Part
- Equipment › Other › Labels
- Safety standard
- FMVSS 217
Other recalls for the same vehicles
- Mci recall: Structure Dec 10, 2025
- Mci recall: Equipment Apr 5, 2023
- Mci recall: Electrical system Sep 24, 2021
- Mci recall: Fuel system, diesel May 18, 2021
- Mci recall: Seat belts Apr 29, 2020
- Mci recall: Service brakes, air Apr 27, 2020
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.