Mercedes-Benz recall: Steering
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
What could happen
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Vehicles covered
- Mercedes-Benz Metris 2016–2017
Facts
- NHTSA recall number
- 19V290000
- Type
- Vehicle
- Filed by
- Daimler Vans USA, LLC
- Reported to NHTSA
- Apr 10, 2019
- Owners notified
- Nov 15, 2019
- Vehicles or items affected
- 9,471
- Started by
- The manufacturer
- Built
- Feb 2, 2015 to Aug 31, 2016
- Part
- Steering › Electric power assist system; Steering
- Maker's own recall number
- VS2SCHRALU
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Air bags Feb 6, 2026
- Mercedes-Benz recall: Equipment Jul 11, 2025
- Mercedes-Benz recall: Fuel system, gasoline Dec 21, 2023
- Freightliner / Mercedes-Benz recall: Fuel system, gasoline Jun 26, 2023
- Mercedes-Benz recall: Tires Jul 7, 2022
- Freightliner / Mercedes-Benz recall: Communication May 20, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.