Volvo recall: Electrical system
What is wrong
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What could happen
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Vehicles covered
- Volvo S90 2017–2019
- Volvo V60 2017–2019
- Volvo V60Cc 2017–2019
- Volvo V90 2017–2019
- Volvo V90Cc 2017–2019
- Volvo Xc40 2017–2019
- Volvo Xc60 2017–2019
- Volvo Xc90 2017–2019
Facts
- NHTSA recall number
- 18V800000
- Type
- Vehicle
- Filed by
- Volvo Car USA LLC
- Reported to NHTSA
- Nov 13, 2018
- Owners notified
- Dec 26, 2018
- Vehicles or items affected
- 17,548
- Started by
- The manufacturer
- Built
- Mar 24, 2016 to Nov 1, 2018
- Part
- Electrical system › Software
- Maker's own recall number
- R39917
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Volvo recall: Back over prevention Dec 23, 2025
- Volvo recall: Back over prevention May 8, 2025
- Volvo recall: Electrical system Mar 24, 2025
- Volvo recall: Seat belts Dec 7, 2023
- Volvo recall: Electrical system Mar 22, 2023
- Volvo recall: Service brakes, hydraulic Jan 19, 2023
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.