Volvo recall: Electrical system
What is wrong
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
What could happen
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Vehicles covered
- Volvo C40Bev 2023
- Volvo S60 2023
- Volvo V60Cc 2023
- Volvo Xc40 2023
- Volvo Xc60 2023
- Volvo Xc90 2023
Facts
- NHTSA recall number
- 23V188000
- Type
- Vehicle
- Filed by
- Volvo Car USA, LLC
- Reported to NHTSA
- Mar 22, 2023
- Owners notified
- Apr 21, 2023
- Vehicles or items affected
- 393
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system
- Maker's own recall number
- R10225
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Volvo recall: Back over prevention Dec 23, 2025
- Volvo recall: Back over prevention May 8, 2025
- Volvo recall: Electrical system Mar 24, 2025
- Volvo recall: Air bags Nov 21, 2023
- Volvo recall: Service brakes, hydraulic Jan 19, 2023
- Volvo recall: Engine and engine cooling Oct 20, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.