Mci recall: Structure
What is wrong
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
The fix
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468.
Vehicles covered
- Mci J4500 2018–2019
Facts
- NHTSA recall number
- 18V692000
- Type
- Vehicle
- Filed by
- Motor Coach Industries
- Reported to NHTSA
- Oct 3, 2018
- Owners notified
- Apr 4, 2019
- Vehicles or items affected
- 37
- Started by
- The manufacturer
- Built
- May 1, 2017 to Jul 16, 2018
- Part
- Structure › Emergency › Escape/egress/exit
- Maker's own recall number
- FCP 468
- Safety standard
- FMVSS 217
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mci recall: Structure Dec 10, 2025
- Mci recall: Equipment Jul 8, 2025
- Mci recall: Equipment Apr 5, 2023
- Mci recall: Fuel system, diesel Dec 15, 2021
- Mci recall: Electrical system Sep 24, 2021
- Mci recall: Equipment adaptive/mobility Sep 23, 2021
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.