Turtle Top recall: Equipment adaptive/mobility
What is wrong
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
What could happen
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The fix
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Vehicles covered
- Turtle Top Odyssey 2013–2018
- Turtle Top Terra Transit 2013–2018
- Turtle Top Vanterra 2013–2018
Facts
- NHTSA recall number
- 18V603000
- Type
- Vehicle
- Filed by
- Turtle Top
- Reported to NHTSA
- Sep 10, 2018
- Owners notified
- Nov 7, 2018
- Vehicles or items affected
- 180
- Started by
- The manufacturer
- Built
- Jan 2, 2013 to Aug 31, 2018
- Part
- Equipment adaptive/mobility
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information, with their dates of receipt (49 CFR 573.6 (c)(6)).
Other recalls for the same vehicles
- Turtle Top recall: Equipment adaptive/mobility Jan 13, 2016
- Turtle Top recall: Back over prevention Aug 18, 2015
- Turtle Top recall: Equipment Jun 22, 2015
- Turtle Top recall: Equipment adaptive/mobility Oct 17, 2014
- Turtle Top recall: Equipment adaptive/mobility May 8, 2014
- Turtle Top recall: Structure Jul 11, 2012
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.