Turtle Top recall: Structure
What is wrong
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
The fix
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
Vehicles covered
- Turtle Top Odyssey 2010–2012
- Turtle Top Odyssey Lt 2011
- Turtle Top Odyssey Xl 2011–2012
- Turtle Top Terra Transport 2010–2012
- Turtle Top Vanterra 2011–2012
Facts
- NHTSA recall number
- 12V330000
- Type
- Vehicle
- Filed by
- Turtle Top
- Reported to NHTSA
- Jul 11, 2012
- Owners notified
- Aug 16, 2012
- Vehicles or items affected
- 361
- Started by
- NHTSA investigation
- Built
- Apr 1, 2011 to Mar 25, 2012
- Part
- Structure › Body › Roof and pillars
- Safety standard
- FMVSS 217
Notes
Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Other recalls for the same vehicles
- Turtle Top recall: Equipment adaptive/mobility Sep 10, 2018
- Turtle Top recall: Equipment adaptive/mobility Jan 13, 2016
- Turtle Top recall: Back over prevention Aug 18, 2015
- Turtle Top recall: Equipment Jun 22, 2015
- Turtle Top recall: Equipment adaptive/mobility Oct 17, 2014
- Turtle Top recall: Equipment adaptive/mobility May 8, 2014
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.