Mercedes-Benz recall: Air bags

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

What could happen

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

The fix

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Vehicles covered

• Mercedes-Benz Amg C43 2016–2018
• Mercedes-Benz Amg C63 2012–2018
• Mercedes-Benz Amg C63S 2015–2018
• Mercedes-Benz Amg Cla45 2014–2018
• Mercedes-Benz Amg Gla45 2015–2018
• Mercedes-Benz Amg Glc43 2017–2018
• Mercedes-Benz B 250E 2014–2017
• Mercedes-Benz C 300 2017–2018
• Mercedes-Benz C250 2012–2015
• Mercedes-Benz C300 2012–2016
• Mercedes-Benz C350 2012–2015
• Mercedes-Benz C350E 2016–2017
• Mercedes-Benz C400 2015
• Mercedes-Benz Cla 250 2018
• Mercedes-Benz Cla250 2014–2017
• Mercedes-Benz E250 2014–2016
• Mercedes-Benz E350 2012–2016
• Mercedes-Benz E400 2015–2017
• Mercedes-Benz E400 Hybrid 2014
• Mercedes-Benz E550 2012–2017
• Mercedes-Benz E63 2012, 2014–2016
• Mercedes-Benz Gla 250 2015–2018
• Mercedes-Benz Glc 300 2018
• Mercedes-Benz Glc 350 E 2018
• Mercedes-Benz Glc300 2016–2017
• Mercedes-Benz Glk250 2013–2015
• Mercedes-Benz Glk350 2013–2015

Facts

NHTSA recall number

17V627000

Type

Vehicle

Filed by

Mercedes-Benz USA, LLC.

Reported to NHTSA

Oct 6, 2017

Owners notified

Dec 6, 2017

Vehicles or items affected

495,290

Started by

The manufacturer

Built

–

Part

Air bags › Frontal

Maker's own recall number

2017110011

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other recalls for the same vehicles

• Mercedes-Benz recall: Seat belts May 2, 2025
• Mercedes-Benz recall: Seats May 24, 2024
• Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 16, 2024
• Mercedes-Benz / Mercedes-Maybach recall: Fuel system, gasoline Dec 21, 2023
• Mercedes-Benz / Mercedes-Maybach recall: Structure Dec 15, 2023
• Mercedes-Benz recall: Electrical system Jun 30, 2023

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.