Mercedes Benz / Mercedes-Benz recall: Air bags
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What could happen
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Vehicles covered
- Mercedes Benz C300 2008–2009
- Mercedes Benz C350 2008–2009
- Mercedes Benz C63 2008–2010
- Mercedes Benz Sls 2011
- Mercedes-Benz C300 2010–2011
- Mercedes-Benz C350 2010–2011
- Mercedes-Benz C63 2011
- Mercedes-Benz E350 2010–2011
- Mercedes-Benz E550 2011
- Mercedes-Benz Glk350 2010–2011
Facts
- NHTSA recall number
- 16V363000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC.
- Reported to NHTSA
- May 26, 2016
- Owners notified
- Jul 31, 2018
- Vehicles or items affected
- 258,163
- Started by
- NHTSA investigation
- Built
- –
- Part
- Air bags › Frontal › Passenger side › Inflator module
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes Benz / Mercedes-Benz recall: Exterior lighting Mar 18, 2022
- Mercedes Benz / Mercedes-Benz recall: Air bags Jan 10, 2018
- Mercedes Benz / Mercedes-Benz recall: Electrical system Mar 14, 2017
- Mercedes Benz / Mercedes-Benz recall: Air bags Jan 10, 2017
- Chrysler / Mercedes Benz / Mercedes-Benz recall: Air bags Feb 11, 2016
- Mercedes Benz / Mercedes-Benz recall: Air bags Oct 27, 2015
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.