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SamsungGranted patentNetworks & wirelessInterest 3/10

Samsung patents system that fixes 5G app issues using user feedback

Samsung describes a method where a central server collects reports from phones about how well specific apps are running on a 5G or 6G network. The server analyzes this data from multiple users to identify problems and automatically takes steps to correct them.

Why it mattersThis could help network providers quickly fix glitches in specific apps without waiting for individual users to call for support.

In the filing’s own words

The disclosure relates to a 5G or 6G communication system for supporting a higher data transmission rate. Embodiments herein provide a method for application service management using a client feedback in a wireless network ( 1000). The method includes receiving, by an ASM server ( 200) in the wireless network ( 1000), a VAL service experience report having information about a VAL server ( 300) and a plurality of information elements by an ASM client device ( 100) in the wireless network ( 1000). Further the method includes storing, by the ASM server ( 200), the VAL service experience report. Further the method includes analyzing, by the ASM server ( 200), the VAL service experience report received from the ASM client device ( 100) and VAL service experience reports received from other ASM client devices ( 100) in the wireless network ( 1000). Further the method includes performing, by the ASM server ( 200), at least one corrective action based on the analysis.

What exactly they claim (claim 1)

1. A method performed by a server for application service management in a wireless network, the method comprising: receiving, from user user equipment (UE), a service experience report about a vertical application layer (VAL) server and at least one of a plurality of information elements; determining whether to collect at least one additional service experience report from at least one other UE associated with the VAL server based on the received service experience report; receiving, from the at least one other UE, the at least one additional service experience report based on a determination to collect the at least one additional service experience report; analyzing the service experience report received from the UE and the at least one additional service experience report received from the at least one other UE; and performing at least one action based on the analysis.

Facts

Company
Samsung (Samsung Electronics Co., Ltd.)
Official title
Method and system for application service management using client feedback in wireless network
Patent number
US12739179B2
Application number
18556072
Filed
Jun 24, 2022
Granted
Sep 15, 2026
Inventors
6
Claims
10

Classified under

H04L 41/5067 Electricity & electronicsH04L 41/5009 Electricity & electronicsH04L 41/5032 Electricity & electronicsH04W 24/08 Electricity & electronics
Read the full filing (official PDF) ↗ Open in the Patent Tracker

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Summaries are simplified from the filing’s own abstract and first claim. A patent filing is not a product announcement.
Patent data and drawings: U.S. Patent and Trademark Office (USPTO). Nebula is not affiliated with or endorsed by the USPTO.