Jeep recall: Seats
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
What could happen
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Vehicles covered
- Jeep Grand Cherokee 2023–2024
- Jeep Grand Cherokee L 2023–2024
Facts
- NHTSA recall number
- 25V472000
- Type
- Vehicle
- Filed by
- Chrysler (Fca Us, LLC)
- Reported to NHTSA
- Jul 17, 2025
- Owners notified
- Sep 5, 2025
- Vehicles or items affected
- 121,398
- Started by
- The manufacturer
- Built
- –
- Part
- Seats › Mid/rear assembly › Head restraint
- Maker's own recall number
- 20C
- Safety standard
- FMVSS 202
Other recalls for the same vehicles
- Jeep recall: Suspension Sep 1, 2026
- Jeep recall: Tires Sep 1, 2026
- Chrysler / Dodge / Jeep and more recall: Back over prevention Aug 13, 2026
- Jeep recall: Visibility Aug 13, 2026
- Jeep recall: Power train Jun 30, 2026
- Jeep recall: Air bags May 21, 2026
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.