Ford recall: Electrical system
What is wrong
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
What could happen
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Vehicles covered
- Ford Mustang Mach E 2021–2025
Facts
- NHTSA recall number
- 25V404000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- Jun 13, 2025
- Owners notified
- Jul 10, 2025
- Vehicles or items affected
- 197,432
- Started by
- NHTSA investigation
- Built
- –
- Part
- Electrical system › Body control module › Software; Latches/locks/linkages › Doors › Latch
- Maker's own recall number
- 25S65
Other recalls for the same vehicles
- Ford recall: Electrical system Sep 9, 2026
- Ford recall: Structure Jul 28, 2026
- Ford recall: Power train Jun 30, 2026
- Ford recall: Exterior lighting Dec 18, 2025
- Ford recall: Power train Dec 12, 2025
- Ford / Lincoln recall: Exterior lighting Aug 8, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.