Lincoln recall: Equipment
What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
What could happen
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
The fix
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Vehicles covered
- Lincoln Nautilus 2024
Facts
- NHTSA recall number
- 25V337000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- May 23, 2025
- Owners notified
- Jul 24, 2025
- Vehicles or items affected
- 30,679
- Started by
- The manufacturer
- Built
- Apr 4, 2023 to Jul 8, 2024
- Part
- Equipment › Electrical › Infotainment › Software; Electrical system › Instrument cluster/panel
- Maker's own recall number
- 25C21
- Safety standard
- FMVSS 101
Other recalls for the same vehicles
- Lincoln recall: Lane departure Jun 9, 2026
- Ford / Lincoln recall: Electrical system Jun 9, 2026
- Ford / Lincoln recall: Electrical system Mar 18, 2026
- Ford / Lincoln recall: Engine and engine cooling Mar 3, 2026
- Ford / Lincoln recall: Exterior lighting Aug 8, 2025
- Lincoln recall: Visibility Aug 8, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.