/Car Recall Finder
VehicleOct 25, 202421 affected

Mercedes-Benz / Mercedes-Maybach recall: Communication

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

What could happen

A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

The fix

Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Vehicles covered

Facts

NHTSA recall number
24V807000
Type
Vehicle
Filed by
Mercedes-Benz USA, LLC
Reported to NHTSA
Oct 25, 2024
Owners notified
Dec 6, 2024
Vehicles or items affected
21
Started by
The manufacturer
Built
–
Part
Communication › Auto crash notification; Electrical system › Software
Maker's own recall number
2024110002

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.