/Car Recall Finder
VehicleSep 13, 20242,025 affected

Mercedes-Benz recall: Equipment

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.

What could happen

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

The fix

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles covered

Facts

NHTSA recall number
24V688000
Type
Vehicle
Filed by
Mercedes-Benz USA, LLC
Reported to NHTSA
Sep 13, 2024
Owners notified
Nov 1, 2024
Vehicles or items affected
2,025
Started by
The manufacturer
Built
–
Part
Equipment › Electrical › Infotainment › Software; Parking brake › Electrical › Control module › Software; Back over prevention › Automatic system braking

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.