Ford recall: Structure
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
What could happen
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Vehicles covered
- Ford Explorer 2011–2019
Facts
- NHTSA recall number
- 24V031000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- Jan 19, 2024
- Owners notified
- Jul 18, 2024
- Vehicles or items affected
- 1,889,110
- Started by
- NHTSA investigation
- Built
- –
- Part
- Structure › Body › Roof and pillars
- Maker's own recall number
- 24S02
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Ford recall: Air bags Sep 9, 2026
- Ford recall: Engine and engine cooling Aug 25, 2026
- Ford recall: Engine and engine cooling Aug 13, 2026
- Ford / Lincoln recall: Seats Jul 21, 2026
- Ford / Lincoln recall: Seats Jul 14, 2026
- Ford recall: Structure Jul 14, 2026
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.