/Car Recall Finder
VehicleJun 9, 2023691,133 affected

Ford / Lincoln recall: Equipment

What is wrong

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

What could happen

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

The fix

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Vehicles covered

Facts

NHTSA recall number
23V420000
Type
Vehicle
Filed by
Ford Motor Company
Reported to NHTSA
Jun 9, 2023
Owners notified
Jul 21, 2023
Vehicles or items affected
691,133
Started by
The manufacturer
Built
–
Part
Equipment › Other › Owners/service/other manual
Maker's own recall number
23C20
Safety standard
FMVSS 202

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Official NHTSA recall page ↗ Search all recallsSee the F stock page

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.