Arow Global recall: Structure
What is wrong
AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
The fix
Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.
Vehicles covered
- Arow Global Bus Emergency Exit Window
Facts
- NHTSA recall number
- 23E018000
- Type
- Equipment
- Filed by
- Arow Global Corp
- Reported to NHTSA
- Mar 8, 2023
- Owners notified
- Mar 27, 2023
- Vehicles or items affected
- 1,500
- Started by
- The manufacturer
- Built
- –
- Part
- Structure › Emergency › Escape/egress/exit
- Safety standard
- FMVSS 217
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Arow Global recall: Structure Nov 7, 2025
- Arow Global recall: Structure Jun 21, 2024
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.