Mercedes-Benz recall: Steering
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
What could happen
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Vehicles covered
- Mercedes-Benz Amg Cls53 2021
- Mercedes-Benz Amg E53 2021–2022
- Mercedes-Benz Amg E63S 2021
- Mercedes-Benz Amg Eqs 2022
- Mercedes-Benz Amg Gt43 2022
- Mercedes-Benz Amg Gt53 2022
- Mercedes-Benz Amg Gt63 S 2022
- Mercedes-Benz Amg Sl55 2022
- Mercedes-Benz Amg Sl63 2022
- Mercedes-Benz C 300 2022
- Mercedes-Benz Cls 450 2022
- Mercedes-Benz E 350 2021–2022
- Mercedes-Benz E 450 2021–2022
- Mercedes-Benz Eqs 450 2022
- Mercedes-Benz Eqs 580 2022
- Mercedes-Benz S 500 4Matic 2022
- Mercedes-Benz S 580 2021
- Mercedes-Benz S 580 4Matic 2022
Facts
- NHTSA recall number
- 22V189000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC
- Reported to NHTSA
- Mar 25, 2022
- Owners notified
- May 9, 2022
- Vehicles or items affected
- 8,396
- Started by
- The manufacturer
- Built
- –
- Part
- Steering › Steering wheel/handle bar
- Maker's own recall number
- 2022040010
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 16, 2024
- Mercedes-Benz recall: Electrical system Jun 5, 2023
- Mercedes-Benz / Mercedes-Maybach recall: Fuel system, gasoline Jun 26, 2023
- Mercedes-Benz recall: Electrical system Jun 14, 2024
- Mercedes-Benz recall: Electrical system Feb 9, 2024
- Mercedes-Benz / Mercedes-Maybach recall: Fuel system, gasoline Dec 21, 2023
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.