/Car Recall Finder
VehicleAug 2, 2021266 affected

Volvo Bus recall: Equipment adaptive/mobility

What is wrong

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

What could happen

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

The fix

Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Vehicles covered

Facts

NHTSA recall number
21V597000
Type
Vehicle
Filed by
Volvo Bus Corporation
Reported to NHTSA
Aug 2, 2021
Owners notified
Mar 18, 2022
Vehicles or items affected
266
Started by
The manufacturer
Built
–
Part
Equipment adaptive/mobility › Wheelchair lift/ramp
Maker's own recall number
SR21-84
Safety standard
FMVSS 403

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.