Custom Truck & Body Works recall: Electrical system
What is wrong
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
What could happen
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The fix
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Vehicles covered
- Custom Truck & Body Works Ford F-550 2020
Facts
- NHTSA recall number
- 21V408000
- Type
- Vehicle
- Filed by
- Custom Truck And Body Works
- Reported to NHTSA
- Jun 1, 2021
- Owners notified
- Jun 1, 2021
- Vehicles or items affected
- 990
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Instrument cluster/panel
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other recalls for the same vehicles
- Custom Truck & Body Works recall: Electrical system Jun 2, 2025
- Custom Truck & Body Works recall: Electrical system May 16, 2024
- Custom Truck & Body Works recall: Exterior lighting Mar 5, 2021
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.