Proterra recall: Electrical system
What is wrong
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
What could happen
The rear door may open without the driver's awareness, increasing the risk of injury.
The fix
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Vehicles covered
- Proterra Catalyst 2019–2020
Facts
- NHTSA recall number
- 21V268000
- Type
- Vehicle
- Filed by
- Proterra, Inc.
- Reported to NHTSA
- Apr 19, 2021
- Owners notified
- Jun 11, 2021
- Vehicles or items affected
- 12
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Software
- Maker's own recall number
- SC-21-085
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Proterra recall: Electrical system Sep 6, 2024
- Proterra recall: Electrical system Oct 17, 2023
- Proterra recall: Visibility Feb 13, 2023
- Proterra recall: Electrical system Nov 30, 2022
- Proterra recall: Parking brake Nov 18, 2022
- Proterra recall: Steering Feb 28, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.