Freightliner / Mercedes-Benz recall: Electrical system
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What could happen
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Vehicles covered
- Freightliner Sprinter 1500 2019–2020
- Freightliner Sprinter 2500 2019–2020
- Freightliner Sprinter 3500 2019–2020
- Freightliner Sprinter 4500 2019–2020
- Mercedes-Benz Sprinter 1500 2019–2020
- Mercedes-Benz Sprinter 2500 2019–2020
- Mercedes-Benz Sprinter 3500 2019–2020
- Mercedes-Benz Sprinter 4500 2019–2020
Facts
- NHTSA recall number
- 21V235000
- Type
- Vehicle
- Filed by
- Daimler Vans USA, LLC
- Reported to NHTSA
- Apr 5, 2021
- Owners notified
- May 28, 2021
- Vehicles or items affected
- 1,285
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Instrument cluster/panel
- Maker's own recall number
- VS3DISPKI
- Safety standard
- FMVSS 101
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Structure Sep 12, 2025
- Mercedes-Benz recall: Parking brake Feb 28, 2025
- Mercedes-Benz recall: Electrical system Dec 13, 2024
- Mercedes-Benz recall: Suspension Jul 9, 2024
- Mercedes-Benz recall: Electrical system Mar 24, 2024
- Mercedes-Benz recall: Electrical system Mar 1, 2024
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.