Ram recall: Service brakes
What is wrong
Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
What could happen
A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
The fix
Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
Vehicles covered
- Ram 4500 2020
- Ram 5500 2020
Facts
- NHTSA recall number
- 21V016000
- Type
- Vehicle
- Filed by
- Custom Truck And Body Works
- Reported to NHTSA
- Jan 20, 2021
- Owners notified
- Jan 15, 2021
- Vehicles or items affected
- 6
- Started by
- The manufacturer
- Built
- –
- Part
- Service brakes; Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings; Suspension › Rear
- Maker's own recall number
- 20E-031
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Ram recall: Electrical system Apr 9, 2026
- Jeep / Ram recall: Exterior lighting Feb 2, 2026
- Ram recall: Air bags Dec 18, 2025
- Ram recall: Electrical system Dec 1, 2025
- Ram recall: Steering Nov 6, 2025
- Ram recall: Trailer hitches Sep 17, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.