Chevrolet / Isuzu recall: Electrical system
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
What could happen
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
The fix
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Vehicles covered
- Chevrolet 6500Xd 2018–2021
- Isuzu Ftr 2018–2021
Facts
- NHTSA recall number
- 20V554000
- Type
- Vehicle
- Filed by
- Isuzu Technical Center Of America, Inc.
- Reported to NHTSA
- Sep 11, 2020
- Owners notified
- Oct 9, 2020
- Vehicles or items affected
- 4,352
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Starter assembly
- Maker's own recall number
- V2004
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Chevrolet / Isuzu recall: Suspension Oct 22, 2025
- Chevrolet / Isuzu recall: Fuel system, other Sep 19, 2025
- Isuzu recall: Steering Jun 21, 2024
- Chevrolet / Isuzu recall: Forward collision avoidance Feb 28, 2024
- Isuzu recall: Engine and engine cooling Jul 15, 2022
- Isuzu recall: Power train Jul 11, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.