Entegra / Jayco recall: Seats
What is wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What could happen
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The fix
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Vehicles covered
- Entegra Qwest 2020–2021
- Jayco Melbourne 2020–2021
- Jayco Melbourne Prestige 2020–2021
Facts
- NHTSA recall number
- 20V468000
- Type
- Vehicle
- Filed by
- Jayco, Inc.
- Reported to NHTSA
- Aug 10, 2020
- Owners notified
- Aug 21, 2020
- Vehicles or items affected
- 545
- Started by
- The manufacturer
- Built
- –
- Part
- Seats; Air bags; Electrical system › Wiring
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Entegra / Jayco recall: Electrical system Aug 31, 2026
- Entegra / Jayco recall: Electrical system Jun 3, 2026
- Entegra / Jayco recall: Equipment Dec 9, 2025
- Entegra / Jayco recall: Visibility Jul 14, 2023
- Jayco recall: Electrical system Jun 1, 2023
- Entegra / Jayco recall: Equipment Feb 20, 2023
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.