Chrysler recall: Electrical system
What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
What could happen
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The fix
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Vehicles covered
- Chrysler Pacifica Plug-In Hybrid 2017–2020
Facts
- NHTSA recall number
- 20V334000
- Type
- Vehicle
- Filed by
- Chrysler (Fca Us LLC)
- Reported to NHTSA
- Jun 9, 2020
- Owners notified
- Jul 30, 2020
- Vehicles or items affected
- 23,079
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Wiring › Interior/under dash; Electrical system › 12v/24v/48v battery › Cables
- Maker's own recall number
- W46
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Chrysler recall: Electronic stability control (esc) Sep 1, 2026
- Chrysler / Dodge / Jeep and more recall: Back over prevention Aug 13, 2026
- Chrysler recall: Service brakes, hydraulic Mar 27, 2025
- Chrysler recall: Hybrid propulsion system Jul 18, 2024
- Chrysler recall: Hybrid propulsion system Jul 18, 2024
- Chrysler recall: Hybrid propulsion system Feb 11, 2022
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.