/Car Recall Finder
VehicleJun 5, 2020666 affected

Entegra / Jayco recall: Equipment

What is wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

What could happen

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

The fix

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

Vehicles covered

Facts

NHTSA recall number
20V327000
Type
Vehicle
Filed by
Jayco, Inc.
Reported to NHTSA
Jun 5, 2020
Owners notified
May 19, 2020
Vehicles or items affected
666
Started by
The manufacturer
Built
–
Part
Equipment › Other › Owners/service/other manual

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.