Ram recall: Structure
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What could happen
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Vehicles covered
- Ram 2500 2019–2020
- Ram 3500 2019–2020
Facts
- NHTSA recall number
- 20V207000
- Type
- Vehicle
- Filed by
- Chrysler (Fca Us LLC)
- Reported to NHTSA
- Apr 9, 2020
- Owners notified
- Jul 9, 2020
- Vehicles or items affected
- 37,580
- Started by
- The manufacturer
- Built
- –
- Part
- Structure
- Maker's own recall number
- W24, W44
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Ram recall: Electrical system Apr 9, 2026
- Jeep / Ram recall: Exterior lighting Feb 2, 2026
- Ram recall: Air bags Dec 18, 2025
- Ram recall: Electrical system Dec 1, 2025
- Ram recall: Air bags Dec 1, 2025
- Ram recall: Steering Nov 6, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.