/Car Recall Finder
VehicleSep 10, 2020319,610 affected

Chrysler / Dodge / Jeep and more recall: Back over prevention

What is wrong

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

What could happen

The lingering rearview image can distract the driver, increasing the risk of a crash.

The fix

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Vehicles covered

Facts

NHTSA recall number
20V191000
Type
Vehicle
Filed by
Chrysler (Fca Us LLC)
Reported to NHTSA
Sep 10, 2020
Owners notified
Apr 27, 2020
Vehicles or items affected
319,610
Started by
The manufacturer
Built
–
Part
Back over prevention › Sensing system › Camera
Maker's own recall number
W30-W37
Safety standard
FMVSS 111

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.