Crossroads recall: Electrical system
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
What could happen
In the event of a short circuit in the wiring, there may be an increased risk of fire.
The fix
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
Vehicles covered
- Crossroads Cameo 2020
- Crossroads Cruiser 2020
- Crossroads Hampton 2020
- Crossroads Redwood 2020
- Crossroads Sunset 2020
- Crossroads Volante 2020
Facts
- NHTSA recall number
- 20V037000
- Type
- Vehicle
- Filed by
- Keystone RV Company
- Reported to NHTSA
- Jan 23, 2020
- Owners notified
- Mar 3, 2020
- Vehicles or items affected
- 1,112
- Started by
- The manufacturer
- Built
- –
- Part
- Electrical system › Wiring
- Maker's own recall number
- 20-368
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Crossroads recall: Equipment Oct 15, 2018
- Crossroads recall: Service brakes, electric Apr 5, 2018
- Crossroads / Dutchmen / Keystone recall: Equipment Nov 22, 2017
- Crossroads recall: Equipment Oct 20, 2017
- Crossroads recall: Equipment Oct 6, 2017
- Crossroads recall: Equipment Apr 27, 2017
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.