/Car Recall Finder
VehicleDec 12, 201920,441 affected

Chrysler recall: Back over prevention

What is wrong

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

What could happen

The lingering rearview image can distract the driver, increasing the risk of a crash.

The fix

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Vehicles covered

Facts

NHTSA recall number
19V886000
Type
Vehicle
Filed by
Chrysler (Fca Us LLC)
Reported to NHTSA
Dec 12, 2019
Owners notified
Jan 9, 2020
Vehicles or items affected
20,441
Started by
The manufacturer
Built
May 1, 2018 to May 23, 2019
Part
Back over prevention › Sensing system › Camera; Equipment › Electrical › Radio/tape deck/cd etc.
Maker's own recall number
VE2
Safety standard
FMVSS 111

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Official NHTSA recall page ↗ Search all recalls

Other recalls for the same vehicles

To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.