Ford / Ram recall: Seats
What is wrong
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What could happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Vehicles covered
- Ford Transit 2014–2018
- Ram Promaster 2014–2019
Facts
- NHTSA recall number
- 19V333000
- Type
- Vehicle
- Filed by
- New England Wheels
- Reported to NHTSA
- Apr 29, 2019
- Owners notified
- May 27, 2019
- Vehicles or items affected
- 544
- Started by
- The manufacturer
- Built
- Aug 1, 2014 to Mar 29, 2019
- Part
- Seats
- Maker's own recall number
- 18E-076
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Ford recall: Seat belts Sep 9, 2026
- Ford recall: Service brakes, hydraulic Feb 17, 2026
- Ford recall: Structure Feb 3, 2026
- Ford recall: Back over prevention Dec 18, 2025
- Chevrolet / Chrysler / Dodge and more recall: Equipment adaptive/mobility Dec 17, 2025
- Ford recall: Steering Sep 18, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.