Mercedes Benz / Mercedes-Benz recall: Air bags
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
What could happen
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
The fix
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Vehicles covered
- Mercedes Benz C 300 4Matic 2018
- Mercedes-Benz Amg C43 2018
- Mercedes-Benz Amg C63 2018
- Mercedes-Benz Amg C63S 2018
- Mercedes-Benz Amg Glc43 2018–2019
- Mercedes-Benz Amg Glc63 2018–2019
- Mercedes-Benz Amg Glc63S 2018–2019
- Mercedes-Benz C 300 2018
- Mercedes-Benz C 350 E 2018
- Mercedes-Benz Glc 300 2018–2019
- Mercedes-Benz Glc 350 E 2018
- Mercedes-Benz Glc350E 2019
Facts
- NHTSA recall number
- 18V838000
- Type
- Vehicle
- Filed by
- Mercedes-Benz USA, LLC.
- Reported to NHTSA
- Nov 27, 2018
- Owners notified
- Jan 3, 2019
- Vehicles or items affected
- 104,663
- Started by
- The manufacturer
- Built
- Aug 1, 2017 to Oct 11, 2018
- Part
- Air bags › Sensor › Occupant classification
- Maker's own recall number
- 2018120009
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Mercedes-Benz recall: Latches/locks/linkages Jul 24, 2026
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system May 1, 2026
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system May 12, 2025
- Mercedes-Benz recall: Seat belts May 2, 2025
- Mercedes-Benz recall: Electrical system Jun 14, 2024
- Mercedes-Benz / Mercedes-Maybach recall: Electrical system Feb 16, 2024
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.