Gillig recall: Suspension
What is wrong
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
What could happen
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
The fix
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Vehicles covered
- Gillig Low Floor 2015–2016
Facts
- NHTSA recall number
- 17V263000
- Type
- Vehicle
- Filed by
- Gillig LLC
- Reported to NHTSA
- Apr 19, 2017
- Owners notified
- Jun 2, 2017
- Vehicles or items affected
- 2,604
- Started by
- The manufacturer
- Built
- Dec 15, 2015 to Dec 5, 2016
- Part
- Suspension
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Gillig recall: Equipment Mar 26, 2026
- Gillig recall: Electrical system Mar 12, 2026
- Gillig recall: Fuel system, diesel Mar 12, 2026
- Gillig recall: Suspension Dec 29, 2025
- Gillig recall: Equipment adaptive/mobility Dec 16, 2025
- Gillig recall: Structure Dec 15, 2025
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.