Road Rescue recall: Electrical system
What is wrong
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
What could happen
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The fix
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected].
Vehicles covered
- Road Rescue Duramedic 2010–2016
- Road Rescue Promedic 2010–2016
- Road Rescue Specialty Vehicle 2010–2016
- Road Rescue Transmedic 2010–2016
- Road Rescue Ultramedic 2010–2016
Facts
- NHTSA recall number
- 16V708000
- Type
- Vehicle
- Filed by
- Rev Ambulance Group Orlando, Inc.
- Reported to NHTSA
- Oct 4, 2016
- Owners notified
- Nov 20, 2016
- Vehicles or items affected
- 145
- Started by
- The manufacturer
- Built
- Jan 1, 2010 to Sep 1, 2016
- Part
- Electrical system › Software
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Road Rescue recall: Electrical system Aug 17, 2016
- Road Rescue recall: Equipment Mar 28, 2019
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.