Ford recall: Structure
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
What could happen
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The fix
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Vehicles covered
- Ford Explorer 2011–2013
Facts
- NHTSA recall number
- 15V171000
- Type
- Vehicle
- Filed by
- Ford Motor Company
- Reported to NHTSA
- Mar 24, 2015
- Owners notified
- Jul 23, 2015
- Vehicles or items affected
- 194,484
- Started by
- The manufacturer
- Built
- Feb 1, 2011 to Jan 31, 2012
- Part
- Structure › Body › Door
- Maker's own recall number
- 15S11
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other recalls for the same vehicles
- Ford recall: Air bags Sep 9, 2026
- Ford recall: Engine and engine cooling Aug 25, 2026
- Ford recall: Engine and engine cooling Aug 13, 2026
- Ford / Lincoln recall: Seats Jul 21, 2026
- Ford / Lincoln recall: Seats Jul 14, 2026
- Ford recall: Structure Jul 14, 2026
To check one car, enter its 17-character VIN on the official NHTSA page: a recall may cover only some vehicles of a model year.
Recall data: National Highway Traffic Safety Administration (NHTSA). Nebula is not affiliated with or endorsed by NHTSA.